A technical representative, able to help you, will respond to your support calls immediately… Otherwise we will call you back in less than 60′
No more repeated problems
Our support, installation and upgrade practices are a result of analysis and testing. Already implemented and proven that work! According to our statistics, we can improve your network stability up to 73%.
No more blame games or passing the buck
The ERP company says the problem is with your server, but the IT company says the problem is with the ERP – sound familiar? When you call us, we take ownership of any technical issue and will work with all parties to ensure it gets successfully resolved; saving you time, productivity and stress.
We don’t expect you to be an IT genius
You are an expert at what you do – making, selling and delivering your product or service. IT is merely a tool to help achieve this. We will listen to your requirements, take time to talk to you in language that makes sense to you, and recommend solutions that will really work.
Regular face-to-face roadmap meetings
If you only ever speak to your IT people when something doesn’t work, you will no doubt be frustrated that you aren’t getting the strategic advice to keep your systems secure and efficient – and moving forward to keep pace with your business. We will assign you an IT manager who will meet with you regularly to listen, review and plan.
100% satisfaction guarantee
If you feel that our support practices are unsatisfactory in any way, we will return back 100% of your money with no questions asked! All of our agreements are covered by a 60-day money back guarantee!