IT SUPPORT FOR COMPANIES WITH 10-50 EMPLOYEES

At last, an IT services company in Attica that knows how to solve the IT issues within your business today!

44 minutes average resolution time to help you save time and frustration
24/7 special support line to help you overcome the agony of completing your critical deadlines
Proven results in cooperation with the best brands of today
Innovative model IT.TotalCare that guarantees optimal systems’ performance
Risk free partnership with a company that applies the proven Information Security System ISO27001
Backed with 20 years of experience

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Not just a unique IT Management model

We’ve developed a recipe that produces predictable results and helps you have peace of mind regarding the technologies you implement within your business and the decisions you make around it

Super Fast Resolution!

No need to get stressed any more! Once you report a problem, we will work on it in 60-minutes or less, guaranteed!

Moreover, there is no need to call for tech support that often, because we will reduce your computer problems by 39% -73%!

You can focus on your job!

How much do you think it irritates your customers, waiting on the phone for you to open a Word document? We run special routines, on a daily basis, to make sure that your computers get the best performance possible.

Moreover, no more blame games or passing the buck… The ERP company says the problem is with your server, but the IT company says the problem is with the ERP – sound familiar? When you call us, we take ownership of any technical issue and will work with all parties to ensure it gets successfully resolved; saving you time, productivity and stress.

No need to take risks!

Did you know that 77% of backup procedures fail to restore your data 100% (KrollOntrack)? We have a comprehensive verification system, in place, to make sure that your backups are working as expected. You’re safe!

We constantly monitor your network to keep your servers running smoothly, avoiding unpredictable downtime!

There is no need to be an IT genius!

You are an expert at what you do – making, selling and delivering your product or service. IT is merely a tool to help achieve this. We will listen to your requirements, take time to talk to you in language that makes sense to you, to help you overcome any problem with technology or business application.

Don’t take our word for it. See what our customers say!

We rarely have problems

Our experience with Giant Stride is very good! They start working on critical issues immediately, while they respond on issues of a medium importance quite fast and in a reasonable time if it needs further research. To be honest, their response time is in sync with our needs! I am not aware if the lack of computer problems is the result of their daily monitoring, or the result of the upgrade project they implemented, when we started. Well, we rarely have problems and if something happens, it is usually due to the slow internet speeds in our area. I would definitely recommend them!

Thomas Doxiadis
Founder | Doxiadis+

I know that I will be able to communicate with them on time, every time!

Our cooperation with Giant Stride started in 2008 and we have a great professional relationship until today. Whenever we need their support, they answer their phone live, or they return our calls within 60 minutes. This is a great deal to me, because I know that I will be able to communicate with them on time. Whatever Giant Stride have proposed to us, it is accurate and within our budget and quality standards.The latest project was related to our IT security infrastructure. They installed, configured and trained us on firewall devices (Sophos) and endpoint products (Sophos Central). At the same time, they migrated our on-premise Exchange installation to the Office 365 cloud service. The whole project has been completed on time and on budget.

Yiannis Silintziris
IT Manager | Capuano SA

Giant Stride helped us have peace of mind. Moreover, for whatever we need, their response is super fast!

I strongly believe that it is necessary for a law firm to have someone to oversee their network, on a daily basis, and ensure their back up and overall information security infrastructure. Maybe, because I know what the situation can be, when you do not have the right support. Giant Stride helped us have peace of mind about all these things. Moreover, for whatever we need, their response is super fast!

Ioanna Stefanakis
Partner | SDK Law

At last, we have absolutely no issues with our computer network

Before we start working with Giant Stride, we had many doubts about the support model they are using. We didn’t know if that would be a right fit for us. Fast forward one year later, I am able to say that their response time is quite fast (usually less than an hour) and when we ask to resolve an issue, they manage to get it right from the first time. Today, we have absolutely no issues with our computer network and that’s why we always recommend Giant Stride to our business partners and customers.

Asteris Giannakoudis
Co-Owner | 5-One Consultants