I strongly believe that it is necessary for a law firm to have someone to oversee their network, on a daily basis, and ensure their back up and overall information security infrastructure. Maybe, because I know what the situation can be, when you do not have the right support. Giant Stride helped us have peace of mind about all these things. Moreover, for whatever we need, their response is super fast!

At Giant Stride they are super-fast and helpful! So helpful, that even if I want to talk directly to the owner, and he is not available, he will manage to call me back! Moreover, their ongoing administration keeps our computer network stable and our data safe, without problems. In my opinion, it is best to make sure that our backup and recovery procedures are really working beforehand!

Our experience with Giant Stride is exceptional! Before they took us over we had recurring problems with our server and a number of issues with our emails. Giant Stride made these 2 significant changes without us even realizing! Practically, when we started our collaboration, Giant Stride optimized the system to our needs and the problems were resolved right away! It is hard to believe so, but that’s how it works!Since our company operates on a 24h basis and the use of computers and the internet is critical, the daily maintenance of our systems is the most important thing. We realized that WHATEVER happens, Giant Stride has it covered! Moreover, they respond to our calls live, whatever the problem may be.

Before we start working with Giant Stride, we had many doubts about the support model they are using. We didn’t know if that would be a right fit for us. Fast forward one year later, I am able to say that their response time is quite fast (usually less than an hour) and when we ask to resolve an issue, they manage to get it right from the first time. Today, we have absolutely no issues with our computer network and that’s why we always recommend Giant Stride to our business partners and customers.