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Cutting costs on IT maintenance


Challenge Because of the financial crisis and a significant corporate down-scaling, the company decided to move from an in-house to an outsourcing IT model. However they were facing significant challenges with their current IT environment. Their Servers were constantly crashing, their workstations were unstable, and the software was pretty outdated. Moreover, their current IT department was [...]

Establish design best practices


Challenge The company active in the construction business were struggling to support their IT infrastructure. They had already researched and tested three different companies with disappointing results as regards to their response time and effectiveness. Solution We assessed an error-prone IT setup and identified key areas of improvement. We presented the benefits of a staged [...]

IT environment automation


Challenge The customer was planning for a major infrastructure upgrade and systems installation roll out. Therefore, they needed to be able keep track of their IT assets in an organized and efficient way. They also wanted to standardize and decrease the deployment time of new operating systems. Solution Advised on IT assets management and IT [...]

PKI and 2-factor authentication infrastructure


Challenge Customer wanted to ensure that their digital data were accessible only by authorized employees. The main issue was their confidential data. They had already configured appropriate access rights and encryption standards. However password guessing and password sharing was their main issue. Solution We designed, planned and implemented a corporate public key infrastructure and a [...]

IT department automation


Challenge Due to upcoming cost deductions, the company's management has decided to reduce the ICT department's workforce. The project's goal was to maintain, and even improve, the overall ICT response time without compromising support quality. Solution Successfully designed and implemented an automated management infrastructure using Symantec management solution. Results The overall maintenance overhead has been [...]

Cisco Dynamic Multipoint VPN


Challenge Customer wanted to connect various Retail endpoints with its central offices through ADSL lines. Since the customers' ICT department did not have the adequate knowledge to implement such solution, we needed a standardized configuration to support minimal ICT department intervention. Solution Designed, planned and implemented a CISCO dynamic multipoint VPN solution. Results The solution [...]