Cutting costs on IT maintenance


Challenge Because of the financial crisis and a significant corporate down-scaling, the company decided to move from an in-house to an outsourcing IT model. However they were facing significant challenges with their current IT environment. Their Servers were constantly crashing, their workstations were unstable, and the software was pretty outdated. Moreover, their current IT department was [...]

IT environment automation


Challenge The customer was planning for a major infrastructure upgrade and systems installation roll out. Therefore, they needed to be able keep track of their IT assets in an organized and efficient way. They also wanted to standardize and decrease the deployment time of new operating systems. Solution Advised on IT assets management and IT [...]

Protocol and document versioning handling


Challenge Business was using an Excel based e-protocol database at the time. Because of the improper technology used, there were issues regarding the protocol-id generation, the shared usage of the database by multiple users simultaneously and it was very difficult to track documents hosted in multiple systems especially in older records. Solution Designed planned and [...]