Cutting costs on IT maintenance


Challenge Because of the financial crisis and a significant corporate down-scaling, the company decided to move from an in-house to an outsourcing IT model. However they were facing significant challenges with their current IT environment. Their Servers were constantly crashing, their workstations were unstable, and the software was pretty outdated. Moreover, their current IT department was [...]

Establish design best practices


Challenge The company active in the construction business were struggling to support their IT infrastructure. They had already researched and tested three different companies with disappointing results as regards to their response time and effectiveness. Solution We assessed an error-prone IT setup and identified key areas of improvement. We presented the benefits of a staged [...]

PKI and 2-factor authentication infrastructure


Challenge Customer wanted to ensure that their digital data were accessible only by authorized employees. The main issue was their confidential data. They had already configured appropriate access rights and encryption standards. However password guessing and password sharing was their main issue. Solution We designed, planned and implemented a corporate public key infrastructure and a [...]

Protocol and document versioning handling


Challenge Business was using an Excel based e-protocol database at the time. Because of the improper technology used, there were issues regarding the protocol-id generation, the shared usage of the database by multiple users simultaneously and it was very difficult to track documents hosted in multiple systems especially in older records. Solution Designed planned and [...]

IT department automation


Challenge Due to upcoming cost deductions, the company's management has decided to reduce the ICT department's workforce. The project's goal was to maintain, and even improve, the overall ICT response time without compromising support quality. Solution Successfully designed and implemented an automated management infrastructure using Symantec management solution. Results The overall maintenance overhead has been [...]

Automated provisioning of OS hosting Oracle clustering


Challenge Customer's IT department required to provision a number of Dell blade servers with Redhat Enterprise Linux installations configured in a specific way in order to be able to host an Oracle clustering environment solution. Solution Designed, planned and implemented a scripted installation of Linux OS deployment using kickstart scripts. Results The end result for [...]