What you get with IT.Totalcare?
A comprehensive IT Department
We’ve developed a systematic approach that produces predictable results and helps small to medium business owners have peace of mind regarding the technologies they implement within their business and the decisions they make around it.
Super Fast Resolution!
No need to get stressed any more! Once you report a problem, we will work on it in 60-minutes or less, guaranteed!
Moreover, there is no need to call for tech support that often, because we will reduce your computer problems by 39% -73%!
You can focus on your job!
How much do you think it irritates your customers, waiting on the phone for you to open a Word document? We run special routines, on a daily basis, to make sure that your computers get the best performance possible.
Moreover, no more blame games or passing the buck… The ERP company says the problem is with your server, but the IT company says the problem is with the ERP – sound familiar? When you call us, we take ownership of any technical issue and will work with all parties to ensure it gets successfully resolved; saving you time, productivity and stress.
No need to take risks!
Did you know that 77% of backup procedures fail to restore your data 100% (KrollOntrack)? We have a comprehensive verification system, in place, to make sure that your backups are working as expected. You’re safe!
We constantly monitor your network to keep your servers running smoothly, avoiding unpredictable downtime!
There is no need to be an IT genius!
You are an expert at what you do – making, selling and delivering your product or service. IT is merely a tool to help achieve this. We will listen to your requirements, take time to talk to you in language that makes sense to you, to help you overcome any problem with technology or business application.
Don’t take our word for it. See what our customers say!
Co-Owner | 5-One Consultants
IT Coordinator | Royalton Investments
Financial Controller | Aries Marine Insurance Brokers
IT Manager | Capuano SA