Super Fast Resolution!
No need to get stressed any more! Once you report a problem, we will be able to start working on it in 60-minutes or less, guaranteed!
Moreover, there is no need to call for tech support that often, because we will reduce your computer problems by 39% -73%!
You can focus on your job!
How much do you think it irritates your customers, waiting on the phone for you to open a Word document? We run special routines, on a daily basis, to make sure that your computers get the best performance possible.
Moreover, no more blame games or passing the buck… The ERP company says the problem is with your server, but the IT company says the problem is with the ERP – sound familiar? When you call us, we take ownership of any technical issue and will work with all parties to ensure it gets successfully resolved; saving you time, productivity and stress.
No need to take risks!
Did you know that 77% of backup procedures fail to restore your data 100% (KrollOntrack)? We have a comprehensive verification system, in place, to make sure that your backups are working as expected. You’re safe!
We constantly monitor your network to keep your servers running smoothly, avoiding unpredictable downtime!
There is no need to be an IT genius!
You are an expert at what you do – making, selling and delivering your product or service. IT is merely a tool to help achieve this. We will listen to your requirements, take time to talk to you in language that makes sense to you, to help you overcome any problem with technology or business application.
Don’t take our word for it. See what our customers say!
Giant Stride helped us have peace of mind. Moreover, for whatever we need, their response is super fast!
I strongly believe that it is necessary for a law firm to have someone to oversee their network, on a daily basis, and ensure their back up and overall information security infrastructure. Maybe, because I know what the situation can be, when you do not have the right support. Giant Stride helped us have peace of mind about all these things. Moreover, for whatever we need, their response is super fast!
We know for that WHATEVER happens, Giant Stride has it covered!
Our experience with Giant Stride is exceptional! Before they took us over we had recurring problems with our server and a number of issues with our emails. Giant Stride made these 2 significant changes without us even realizing! Practically, when we started our collaboration, Giant Stride optimized the system to our needs and the problems were resolved right away! It is hard to believe so, but that’s how it works!
Since our company operates on a 24h basis and the use of computers and the internet is critical, the daily maintenance of our systems is the most important thing. We realized that WHATEVER happens, Giant Stride has it covered! Moreover, they respond to our calls live, whatever the problem may be.
At last, we have absolutely no issues with our computer network
Before we start working with Giant Stride, we had many doubts about the support model they are using. We didn’t know if that would be a right fit for us. Fast forward one year later, I am able to say that their response time is quite fast (usually less than an hour) and when we ask to resolve an issue, they manage to get it right from the first time. Today, we have absolutely no issues with our computer network and that’s why we always recommend Giant Stride to our business partners and customers.