Stay calm, Microsoft will continue to issue free security updates through extended support until January 14, 2020. However free telephone support and free non-security updates are not supported anymore.
Note that users are still allowed to purchase a Windows PC with a newer business Windows version and downgrade it to Windows 7.
Type of support | Mainstream | Extended |
---|---|---|
Request to modify product design features | Yes | No |
Security Updates | Yes | Yes |
Non-security updates | Yes | Available with extended hotfix support through premiere support. Not for desktop OS consumer products. |
Phone and online support | Yes | Limited. Varies by product. |
Paid-support | Yes | Yes |
Product online information | Yes | Yes |
Hardware warranty claims | Yes |